Refund policy
Our Commitment Your satisfaction matters to us. Because our products are fulfilled and shipped directly from our supplier partners, we are unable to accept returns for change-of-mind purchases.
Damaged or Defective Items If your item arrives damaged, defective, or incorrect, we'll make it right. Please contact us within 30 days of delivery with:
- Your order number
- A clear photo of the damaged or defective item
We'll arrange a replacement or full refund at no cost to you.
Refund Processing Approved refunds are processed within 5–10 business days back to your original payment method.
Non-Returnable Items Due to the nature of our fulfillment model, we cannot accept returns for:
- Change-of-mind purchases
- Items damaged due to misuse